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Digital Collaboration Intern

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Delaware North


The OpportunityDelaware North is hiring for a Digital Collaboration Intern to join our team in Buffalo, New York. Our ideal Digital Collaboration Intern is currently enrolled as an undergraduate or graduate student, studying Computer Science, Information Technology, or related subject. You will be a key member of the Digital Collaboration team. This role will be primarily remote, with occasional in-person meetings or training at our global headquarters, located in Buffalo, New York.ResponsibilitiesAt Delaware North, we like to set goals so our associates can unlock their full potential while learning at the same time. As a Digital Collaboration Intern, you will set out to achieve these goals:+ Understand processes related to the administration and governance of a Microsoft Office 365 tenant.+ Develop proficiency in implementing collaboration solutions in Microsoft Office 365.+ Develop skills in requirements gathering and analysis.+ Develop skills in defining and measuring operational metrics for Microsoft Office 365.Alongside these goals, your daily responsibilities will be:+ Assist with Microsoft Office 365 tenant administration with primary focus will be on SharePoint, including other Microsoft 365 services.+ Work with business partners to gather requirements to implement business solutions.+ Identify, track, and monitor appropriate measures, metrics, and KPIs for predictive analysis of Microsoft Office 365 services.+ Perform tasks to assist with System Access Requests, incident resolution, and documentation of standard operating procedures.+ Build trend analysis reporting on Microsoft Office 365 services utilizing Excel, Power BI, Microsoft Graph, and PowerShell.+ All other duties assigned.Internship Facts+ Internship Dates: May 17 th - August 27 th , 2021.+ Working 40 hours per week.Qualifications+ Must be a current undergraduate or graduate, studying Computer Science, Computing and Information Technologies, ore related program.+ Proficiency with Microsoft Office 365 Products.+ Ability to work independently and as part of a team.+ Ability to think critically and analyze data.+ Strong verbal and written communication skills.Who We AreAt Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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