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Application Trainer Entry Level (Buffalo)

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What You Will Be Doing:

This is not a typical Help Desk Support role! Were looking for a tech-savvy individual who loves interacting with people and has a passion for training and development of employees.

  • Train users in person and via webinars on how to use functions and features of the applications being supported
  • Provide both technical and non-technical user support for TransPerfects technology applications
  • Reproduce user issues and work with the Application Developers to find a solution or escalate as appropriate
  • Must create a high level of user satisfaction through accurate timely follow up, strong technical skills, good customer communication and relationship building
  • May escalate issues for resolution, as deemed necessary

Who We Are Looking For:

Your experience includes:

  • Minimum Bachelors degree in Computer Science, Information Technology, Information Systems or relevant work experience
  • Fluency in written and verbal English
  • Must be able to multi-task, prioritize and manage time efficiently
  • Outstanding communication (verbal and written), presentation, interpersonal skills and organizational skills
  • Must be able to work under high pressure situations and in a fast-paced environment
  • High level of proficiency in Microsoft Office (Word, Excel, PowerPoint), Adobe software, and Internet software
  • Must be able to work independently as well as a part of a team
  • Ability to quickly learn and understand new technologies and applications.
  • Avid curiosity and desire to improve processes

Desired experience:

  • Technical training experience
  • Experience using a ticketing system
  • Experience managing and manipulating data in large systems / databases

Where Your Career Is Going:

At TransPerfect, your career progression is limitless. You can continue in your path within IT Support or Training but also explore the many different opportunities within our global team. All options offer growth that can capitalize on your strength. Nonetheless, as long as you are an employee in good standing and there is a business need for a new role, we can help make transitions happen.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

For more information on the TransPerfect Family of Companies, please visit our website at

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Associated topics: .net, algorithm, backend, c c++, c++, develop, developer, sdet, software developer, software programmer
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